Legal agreement governing your use of ids389 online casino and sports betting services
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
For the purposes of these Terms and Conditions, the following definitions apply:
By accessing, registering, or using ids389 services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using our services and refrain from registering an account.
These Terms constitute a legally binding agreement between you and ids389. We reserve the right to modify, amend, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of our services following any changes constitutes acceptance of the revised Terms. The "Last Updated" date at the top of this page indicates when these Terms were most recently revised.
Important: By creating an account, you confirm that you are legally authorized to enter into this agreement and that all information provided during registration is accurate, complete, and truthful.
To register and use ids389 services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age or the legal gambling age in your jurisdiction, whichever is higher. ids389 strictly enforces age restrictions and reserves the right to request proof of age at any time. Accounts found to belong to individuals under 21 will be immediately suspended, and all funds will be forfeited.
You must be a resident of Indonesia or accessing our services from within Indonesian territory. ids389 is designed specifically for the Indonesian market and operates under international jurisdiction. Online gambling is subject to local laws and regulations. You are solely responsible for ensuring that your use of ids389 complies with all applicable laws in your location.
You must have the legal capacity to enter into binding contracts. You must not be prohibited from gambling under any applicable law, regulation, or court order. You confirm that you are not acting on behalf of any third party when using ids389 services.
Each individual is permitted to hold only one account on ids389. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited and will result in immediate closure of all associated accounts and forfeiture of any funds or bonuses.
Jurisdiction Notice: While ids389 welcomes players from Indonesia, we recognize that online gambling is restricted under Indonesian law. This platform operates under international licensing and is intended for users who choose to access offshore gambling services. You accept full responsibility for compliance with local regulations.
To use ids389 services, you must register a personal account by providing accurate and complete information including your full legal name, date of birth, email address, phone number, residential address, and payment information. All information must be current and truthful. Providing false or misleading information is grounds for immediate account termination.
You are solely responsible for maintaining the confidentiality of your account username and password. You must not share your login credentials with any third party. All activities conducted through your account are your responsibility, whether authorized by you or not. You agree to notify ids389 immediately if you suspect unauthorized access to your account.
ids389 reserves the right to request identity verification documents at any time as part of our KYC (Know Your Customer) procedures. Required documents may include a valid government-issued ID (KTP or passport), proof of address (utility bill or bank statement dated within 3 months), and a selfie holding your ID for identity confirmation. Failure to provide requested documents within the specified timeframe may result in account suspension and withdrawal restrictions.
Your ids389 account is personal and non-transferable. You may not sell, transfer, or allow any other person to access or use your account. All deposits, bets, and withdrawals must be conducted by the registered account holder using payment methods registered in their own name. Third-party payments are strictly prohibited.
ids389 accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallets (DANA, OVO, GoPay, ShopeePay, LinkAja). All deposits must be made in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000 for bank transfers and Rp 25,000 for e-wallets. Deposits are typically processed instantly, though processing times may vary depending on your payment provider.
Withdrawals can be requested at any time, subject to completion of KYC verification and fulfillment of any bonus wagering requirements. The minimum withdrawal amount is Rp 100,000. Withdrawals are processed within 2-5 minutes for bank transfers during banking hours (Monday-Friday, 08:00-16:00 WIB) and 5-10 minutes for e-wallets. Withdrawals requested outside banking hours will be processed on the next business day.
All payment methods used for deposits and withdrawals must be registered in the account holder's legal name. Third-party deposits are not accepted and will be refunded. ids389 reserves the right to request additional verification for large transactions or suspicious activity. We may impose withdrawal limits based on your account status and VIP tier.
ids389 does not charge fees for deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees, which are beyond our control. Currency conversion fees do not apply as all transactions are conducted in IDR.
In compliance with anti-money laundering regulations, all withdrawals must be made using the same payment method used for deposits. You must wager at least 1x (one times) the deposit amount before withdrawals are permitted. ids389 reserves the right to conduct additional due diligence and request source of funds documentation for large or irregular transactions.
ids389 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback, free spins, and VIP rewards. All bonuses are subject to specific terms and conditions which are displayed on the promotion page. By accepting a bonus, you agree to the applicable wagering requirements, game restrictions, maximum bet limits, and expiration dates.
Unless otherwise stated, all bonuses are subject to wagering requirements before withdrawal. The standard wagering requirement is 15x (fifteen times) the combined bonus and deposit amount. For example, if you deposit Rp 1,000,000 and receive a Rp 1,000,000 bonus, you must wager Rp 30,000,000 (2,000,000 × 15) before withdrawing. Different games contribute differently toward wagering requirements: slots typically contribute 100%, live casino games 10-20%, and sports betting 50-100% depending on odds.
ids389 reserves the right to void bonuses and winnings if we determine that bonus abuse has occurred. Bonus abuse includes but is not limited to: creating multiple accounts to claim bonuses repeatedly, irregular betting patterns designed to meet wagering requirements with minimal risk, collaboration with other players, and any other activity that provides an unfair advantage or violates the spirit of the promotion.
While a bonus is active and wagering requirements remain unfulfilled, withdrawal requests may be declined or result in forfeiture of the bonus and associated winnings. You may choose to forfeit an active bonus at any time to enable immediate withdrawal, though this will void all bonus funds and winnings derived from the bonus.
All games on ids389 use certified Random Number Generator (RNG) technology or, in the case of live dealer games, physical dealing equipment. RNG software is regularly audited by independent testing agencies to ensure fairness and randomness. ids389 guarantees that game outcomes are not manipulated and that all players have an equal and fair chance of winning.
Each game available on ids389 has specific rules governing gameplay, payouts, and betting options. It is your responsibility to understand the rules of any game before wagering real money. Game rules can be accessed by clicking the information or help button within each game. In the event of a dispute, ids389's records of game outcomes and transactions are considered final and binding.
Sports betting markets on ids389 are subject to the rules and regulations of the respective sports organizations and leagues. Bets are settled according to official results as determined by governing bodies. In the event of a postponed, abandoned, or canceled event, bets will be voided and stakes returned unless otherwise specified in the market rules. ids389 reserves the right to suspend betting markets, adjust odds, or void bets in cases of obvious errors or suspicious activity.
If you experience a disconnection during gameplay, any active bets will continue to completion according to the game rules. For slots and RNG games, the outcome is determined at the moment the spin button is pressed, regardless of whether you see the result. For live casino games, the dealer will complete the hand according to standard procedures. You can review the outcome of disconnected sessions in your gameplay history.
The following activities are strictly prohibited on ids389 and may result in immediate account closure, forfeiture of funds, and potential legal action:
ids389 employs sophisticated fraud detection systems to identify suspicious activity. We reserve the right to investigate any account at any time and to cooperate with law enforcement authorities in cases of suspected criminal activity.
While ids389 strives to provide uninterrupted service, we do not guarantee that our website and services will be available at all times or free from errors. We reserve the right to suspend or terminate services temporarily for maintenance, upgrades, or unforeseen technical issues. ids389 shall not be liable for any losses resulting from service interruptions, whether planned or unplanned.
ids389 services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will meet your expectations or that they will be error-free, secure, or uninterrupted. You use ids389 services at your own risk.
To the maximum extent permitted by law, ids389 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, loss of data, or loss of goodwill. Our total liability to you for any claims arising from these Terms shall not exceed the amount of funds deposited into your account in the six months preceding the claim.
In the event of a technical error, malfunction, or incorrect game result caused by software failure, ids389 reserves the right to void affected bets and refund stakes. This includes but is not limited to: incorrect odds displayed, mispriced markets, duplicate bets, or game outcomes that contradict RNG logic. ids389's decision regarding technical errors is final.
If you have a complaint or dispute regarding ids389 services, you must first contact our customer support team via live chat or email at [email protected]. Provide detailed information about the nature of your complaint, including your account username, transaction IDs, and any relevant screenshots or evidence. Our support team will investigate your complaint and respond within 48-72 hours.
If you are not satisfied with the initial response, you may request escalation to our management team. Escalated complaints will be reviewed within 7 business days. ids389 will make every reasonable effort to resolve disputes amicably and fairly.
ids389's decision on all disputes is final and binding. By using our services, you waive your right to pursue legal action related to disputes and agree to accept ids389's resolution. All disputes will be handled in accordance with these Terms and Conditions.
You may close your ids389 account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you via your registered payment method, subject to completion of any pending wagering requirements. Closed accounts cannot be reopened. If you wish to use ids389 services again in the future, you must register a new account.
ids389 reserves the right to suspend or terminate your account at any time, with or without notice, if we determine that you have violated these Terms and Conditions, engaged in prohibited activities, or if required by law or regulatory directive. Upon termination for cause, ids389 may forfeit any remaining funds in your account.
Accounts that remain inactive (no login, deposit, or wager) for 12 consecutive months are considered dormant. ids389 reserves the right to charge a monthly dormancy fee of Rp 50,000 or 10% of the remaining balance (whichever is lower) for dormant accounts. You will be notified by email before dormancy fees are applied. To avoid dormancy fees, simply log in and place at least one bet.
These Terms and Conditions are governed by and construed in accordance with international gaming regulations under which ids389 is licensed. While ids389 serves the Indonesian market, we operate under offshore jurisdiction due to local gambling restrictions. Any disputes arising from these Terms shall be resolved through the dispute resolution process outlined in Section 10.
By using ids389 services, you acknowledge and accept that online gambling may be restricted or prohibited in certain jurisdictions, including Indonesia. You are solely responsible for ensuring that your use of ids389 complies with all applicable local laws and regulations. ids389 does not encourage or condone illegal gambling and assumes no liability for users who access our services in violation of local laws.
If you have questions about these Terms and Conditions or require assistance, please contact ids389 customer support:
Our Indonesian-speaking support team is available around the clock to assist with any questions or concerns regarding these Terms or your use of ids389 services.
Acknowledgment: By creating an account and using ids389 services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You further confirm that you meet all eligibility requirements, including being at least 21 years of age and accepting responsibility for compliance with local gambling laws. Last Updated: January 1, 2026.
You must be at least 21 years old to register and use ids389 services. Strict age verification is enforced.
Each player is permitted only one account. Multiple accounts result in immediate closure and fund forfeiture.
Identity verification is required for withdrawals. Submit valid ID, proof of address, and selfie when requested.
All bonuses have 15x wagering requirements. Read specific promotion terms before accepting bonuses.
Fraud, multi-accounting, bonus abuse, and use of unauthorized software are strictly prohibited.
Gambling should be entertainment. Use our responsible gaming tools and never bet more than you can afford to lose.
Our support team is here to help clarify any aspect of these Terms and Conditions.